Shipping policy
Thank you for visiting akixi.shop. Below you will find all information regarding our shipping practices.
1. Order Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days.
2. Shipping Rates & Delivery Times Shipping charges are calculated at checkout based on your location and order weight.
- Standard Shipping: 7–14 business days
- Express Shipping: 3–7 business days
- Free Shipping:Â Available on orders over a certain amount (as displayed on our website)
3. International Shipping We ship worldwide. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times may vary depending on the destination country.
4. Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
5. Lost or Damaged Packages akixi.shop is not responsible for lost or stolen packages after confirmed delivery. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item.
6. Shipping Address Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to an incorrect address provided by the customer.
7. Contact Us For any shipping-related questions, please contact us:
- Email: support@akixi.shop
- Phone: +1 8573141885